Feedback / Gästebuch

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Dear Natalia,

We have now arrived home and have time to thank you and our wonderful guide Olga for the most amazing 2 days in St. Petersburg. Olga was absolutely perfect in everything that a guide should be and we will not hesitate to recommend your company to everyone! Once again thanks you very much,

Best wishes,

Avril and Akiva Gordon

06-07.06.2010

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Dear Natalia

We so enjoyed our trip to St Petersburg. Olga was a wonderful guide and did everything possible to ensure we had a lovely time. She worked so hard and made sure we were all taken care of under her watchful eye. I cannot speak highly enough of the care and attention she gave us - a treasure. Perhaps we shall all visit again and will definately ask for Olga. Thank you all so much.

Kind regards

Gill Gill Currier

06-07.06.2010

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Hi Natalia

Mr Pedrick has returned successfully from his cruise and is extremely complimentary about your service throughout his time in St Petersburg, so thank you so much.

Kind regards

Richard Thompson

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Hello Natalia

All we can say is WOW!!! We cannot believe the service that you have offered to us and cannot thank you enough for providing Olga and Dimitri to look after us and show us your wonderful city. We would not hesitate to recommend your company to anyone wanting to see St Petersburg from a wheelchair. Your understanding of the requirements of a wheelchair user was amazing and you took such great care of us at all times. May I take this opportunity to thank you for setting up this company and having the foresight to see what was needed and ensuring that every detail had been covered. You have made a true difference to the people who use your service and certainly made our dream holiday of a lifetime come true. Our treasured memories will remian with us for the rest of our lives. Please keep up the good work.

Very best wishes.

Sue Johnson and Helen - Old Windsor, England.

10-11.06.2010

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Dear Olga,

Just to say thank you so much for making our visit to St Petersburgh so memorable, your commentry was very informative and made me realize how little I knew of your country, all the sites were breathtaking in their different ways. A wonderful experience, Thank you. Hope you had a good holiday in Majorca!

 Kindest regards

Gill and James Ashton

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Hi Natalia

Just to say how much we enjoyed our trips to St.Petersburg and send our thanks to yourself and Olga for being such a great guide

To the tours and to the driver for his services, Once again many thanks.

 

David and Judith Bradshaw.

10-11.09.09

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Hello,

Sue and I would like to thank all of you at Liberty Tours for everything you did for us in St. Petersburg on August 27 and 28 of 2009. The experience was truly a remarkable one which will remain in our memories forever. It would be great if we had the opportunity return and stay longer to see and enjoy more of your history and beautiful cities. Below is an email sent to Olga at her personal email address, and if she did not get the message could you please allow her to accept our truefelt gratitude.

 

Sincerely, Dave

27-28.08 2009

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Dear Natalia

My wife and I would like to thank you for the arrangements you made for us in St Petersburg from 12-14th August while on the ship Silver Cloud. Everything worked beautifully and my wife was thrilled to be able to visit so many of the fabulous sights that St Petersburg has to offer.  We would like to highly commend to you Tatiana and Kirill.  Kirill was very attentive and helpful, an excellent driver with a cheerful and friendly disposition.

Tatiana was a perfect guide, extremely knowledgeable and accommodating and very enjoyable company.  Please will you pass on our grateful thanks to them both.

All in all, we could not have wished for better, and everything exceeded our expectations.  I took the opportunity to pass on your details to the Cruise Company, Siversea, and will certainly tell our friends of our wonderful experience.  Should we ever visit St Petersburg again, which I hope we will, we will certainly be in touch.

With our best wishes and grateful thanks

 

David & Margaret Williamson

12-14.08.2009

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Just to thank your Company for having wheelchair transportation in St Petersburg. Our guide Olga was delightful and very informative she is a keeper for your Company. Andre was very attentive to my needs Using an electric wheelchair makes it very limited where I can go.  Andre made it possible for me to see everything with the portable ramp he used where there were stairs. I will paas this information along to all my fellow friends with special needs that like to travel. 

PS Holland America is not aware of your Company. So. if somehow you could contact their special needs department.

Your truly

Marie & Donald Gordon

Laura Silva

June 2009

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Dear Natalia,

We wanted to contact you and tell you how much we enjoyed our 2 days with Olga and Alek(g).  Olga was a superior guide with both her knowledge and command of English, which is excellent.  We saw so many things we had not experienced on our other visit(s) to your beautiful and fascinating city.

We enjoyed our excellent lunch as well.  We were so delighted to get to know Olga, and to learn more about St. Petersburg, and the treasures of the city.

Having the use of the handicapped van made things so much easier for my husband, and also having the ramp available allowed us access to sights we could not have done without your help, and expertise.

My husband's comments as the handicapped one:  Very professionally done, both

physically and intellectually.  Never felt uncomfortable.  Friendliness, and sense of humor adds to a positive experience.  We salute your effort on our behalf!

 

Sincerely,

Anne and Dan Ritter

2009

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Liebe Mascha,

Wie versprochen wollte ich mich nach unserer Rückkehr

per Mail bei Ihnen melden. Mein Mann und ich sprechen sehr oft über die zwei schöne Tage mit Ihnen und mit Oleg in St. Petersburg. Vielen Dank nochmals dafür. Anbei erhalten Sie ein paar Bilder, die wir

zusammen mit Ihnen beiden gemacht haben als kleines Andenken. Nach St. Petersburg sind wir ja noch die Häfen von Helsinki, Stockholm, Danzig und Mukran angelaufen. Die gesamte Reise war sehr interessant, wir haben trotz Rollstuhl viel gesehen und erlebt. Aber wir sind beide der gleichen Meinung: St. Petersburg hat uns am besten gefallen…

 

Dietmar und Marie Christine Klebon

5-6.07.2008

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Сегодня в Пушкине карнавал!
Но так получилось, что председатель Пушкинского ВОИ (кстати, член нашего фонда Общение) организовала нам (колясочники: Кроньев, Машков, Попрыгин, Фомин) экскурсию в Петродворец именно в этот день. Экскурсия была запланирована заранее и к моменту проведения почти у каждого из нас появились причины не ехать - карнавал, день рожденье, подготовка к отъезду в санаторий и т. п. Но, мы поехали чтобы не разочаровывать председателя ВОИ - человек старался для нас (деньги, организация). Вот с таким "не супер" настроением мы встретили людей из туристической фирмы, которые приехали за нами на довольно приличном автобусе с подъемником. Мы стали первыми питерскими клиентами туристической фирмы для инвалидов «Либерти». До нас у них были только иностранные клиенты. С первых минут и до конца экскурсии мы были под неустанном заботливым вниманием работников фирмы «Либерти». Было такое чувство, словно мы знакомы не один год. Мария всю дорогу рассказывала о Петергофе и что с ним связано в разные периоды исторического времени. Мы посетили Путевой дворец, который стал доступен для наших колясок с помощью универсального раздвижного пандуса фирмы «Либерти». Было сделано много снимков на фоне фонтанов и памятников. Мне удалось погладить ногу Нептуна, правда желание забыл загадать. Но, главное желание есть - снова посетить эту столицу фонтанов.
Когда мы подкреплялись у одного из киосков, я спросил о времени надеясь услышать что то около 15 час., но неожиданно был удивлён - было уже около 18 часов. Вот так не заметно для всех нас прошло время - просто праздник, который был организован пушкинским ВОИ, а воплощён с помощью прекрасных и удивительных людей из фирмы «Либерти».
Сегодня я снова долго не смогу заснуть, так всегда со мной бывает, когда я чем то "потрясён".
 

Владимир Попрыгин,

Координатор Фонда «Общение»

28 июня 2008 г.

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Dear  Maria:

Thank you for sending Olga and Alex who gave us a very enjoyable and informative tour of your lovely historic city. They were very kind and Olga was a great tour guide. I never expected that the vehicle was just for us but on reflection it must be difficult for you to co-ordinate other tourists on each trip.  I would also thank you for making it easy to deal with you.

I will be putting recommendations on travel websites which cater for the less mobile and wish you every success for your company which you thoughroughly deserve.

 

Best wishes,

Brian.

16-17.06.2008

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Dear Maria,

We loved St Petersburg!  I want to thank you again for your help in  making arrangements for our time in your city.  It was a memorable  experience. Tatiana and Boris took excellent care of us.  Tatiana was  very knowledgeable, helpful and could not have been sweeter…

I appreciate your company's service and would not  hesitate to recommend them in the future.

Best of luck to you. I wish you good health and happiness.

 

Maru

16-17.06.2008

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Liebe Maria,

von Herzen sage ich Ihnen noch einmal DANKE für die ganz tolle Organisation der beiden Tage in Ihrem schönen St. Petersburg. Leider konnten mein Mann und ich uns nicht mehr verabschieden und unsere Begeisterung persönlich zum Ausdruck bringen. Wäre es nicht möglich, dass Sie mit der AIDA-Leitung zusammen arbeiten und die Ausflüge mit dem Spezialbus für Behinderte anbieten könnten. Was wäre das für eine Erleichterung für die "Rolli-Fahrer" oder andere Behinderte. Ich würde Ihnen gerne behilflich sein und mich in dieser Sache auch an die AIDA-Geschäftsführung wenden und auf diese Möglichkeit mit Ihnen  hinweisen…

 

Jutta Mueller-Schlueter

26-27.05.2008

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Dear Liberty Tours:

I just want to let you know how pleased and happy we were with our recent St. Petersburg tour with your company. Vera was absolutely wonderful! She has a vast knowledge of history plus the sensitivity and experience to deal with the handicapped. There is absolutely nothing that wasn't taken care of by Vera and her trusty crew. They were timely, courteous and friendly and you are free to use my name as a satisfied customer. You all are a treasure. Our love to Vera.

 

Nancy and Curtis Wise

5-6.08.2007

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Dear Natalia

I just wanted to let you know how much we enjoyed our visit to St. Petersburg. I'm so glad that I found the details of your company because it made so much difference having the minibus with the lift and ramps available, especially at Strelna. We were very impressed with our guide Olga - she was extremely knowledgeable and capable and we wanted to take her on the rest of our cruise with us!

I didn't realise that you were there when we disembarked from our ship on the first morning as I would have been pleased to thank you personally for making all thearrangements. However, please accept my sincere thanks and best wishes and please let Constantin and Oleg know how much we appreciated their help.

I know that Don and Barbara Warren felt the same and would wish to thank you all as well.

 

with very best wishes

from Eve Gracey

19-20.07.2007

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Dear Natalia

We received your email. Thank-you. We will always keep you in mind should we be fortunate enough to return to St. Petersburg. I have gone online to a couple of sites to tell of your wonderful service. We hope that your company is a great success!

 

Sincerely

Joanne and Jim McLeod

PS Please give our regards to Olga

13-14.06.2007 

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Dear Natalia!

I can't tell you how much we enjoyed our tour with Liberty! Everything was perfectly planned and we saw everything on our list. Thank you so much! The van was perfect for us and the driver, Serge, very good at getting around traffic jams and very helpful with my parents. Olga, our guide, was wonderful! Her English was so good even my parents with their mild hearing problems could understand her. She was very knowledgeable and full of information about everything from history to architecture. She was also very kind and patient with my parents. The restaurant, the Baron (?), on the first day was excellent and we enjoyed it very much.

I have left a glowing review of your company in the Cruise Critic disability forum and have already had one person ask for more information. I gave her this email address to contact you. Olga told us that your company is a fairly new one founded by three women. I just want you to know that we think you are doing a very good job and one that is needed for people who have trouble getting around. I can't thank you enough!

 

Most sincerely,

Sharon

6-7.06.2007

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Good evening Sergey,

Thank you for your wonderfull facilities with Andrey and the wonderfull Olga. She was a charming guide and her english was perfect. Please tell her that because of her we had a wonderfull stay in your magnificient city.

 

Thanks again

Pierre et Christiane Béchard

18-19.07.2006

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Dear Sergey

I was with Diana Oppenheimer in St Petersburg over a week ago and enjoyed excellent tours of the city and the Hermitage with Olga. Diana will be emailing you soon…

 

Pene Stambollouian

19-20.06.2006

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Liebe Maria,

…Wie geht es Dir? Wir zehren immer noch von unserem Urlaub und Petersburg war das schönste unserer Reise, was ganz sicher auch an Deiner Führung lag…. Das Buch was ich in der Blut auf Erlöser Kirche gekauft habe, ist einfach toll. Es empfiehlt sich besonders, wenn jemand wahres Interesse an der Stadt hat und zuhause sein Wissen wieder auffrischen und intensivieren möchte… Für heute komme ich zum Ende und wünsche Euch allen eine gute Zeit,

 

Viele liebe Grüße von Christina Schenk

31- 01.05.2006

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Dear Sergey,

I would like to thank you for the very well organized, enjoyable, interesting and pleasent afternoons we had in St Petersburg. The guide was excellent ,the driver skilled and the special bus quite comfortable. My husband felt well cared for and took in all the sights and most of the information. We are telling everybody involved about your services and we wish you all the best for the future.

Kind regards.

 

Yours sincerely,

Barbro Steadman.

4-5.08.2005

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